Warranty Information

Your PostureGuard™ is protected by our comprehensive 2-year warranty. We stand behind our product with full confidence in its quality and durability.

What's Covered

2-Year Full Coverage

Complete protection against manufacturing defects and hardware failures

Free Repairs

No-cost repair or replacement for any covered issues

Free Shipping

We cover all shipping costs for warranty claims worldwide

24/7 Support

Round-the-clock assistance for all warranty-related questions

Warranty Coverage Includes

  • Manufacturing defects in materials and workmanship
  • Hardware malfunctions and component failures
  • Battery performance issues (less than 80% capacity)
  • Sensor accuracy problems
  • Bluetooth connectivity issues
  • Charging port defects
  • LED indicator malfunctions
  • Mobile app integration problems

Not Covered

  • Physical damage from drops, impacts, or misuse
  • Water damage (device is splash-resistant, not waterproof)
  • Normal wear and tear from regular use
  • Damage from unauthorized repairs or modifications
  • Lost or stolen devices
  • Cosmetic damage that doesn't affect functionality
  • Damage from extreme temperatures or conditions
  • Issues caused by third-party accessories

How to Claim Your Warranty

1

Contact Support

Reach out to our support team with your order number and issue description

2

Diagnosis

Our team will help diagnose the issue and determine if it's covered under warranty

3

Resolution

We'll send a replacement device or repair instructions with free shipping

Warranty Terms & Conditions

Warranty Period

The warranty period begins on the date of original purchase and lasts for 24 months.

Proof of Purchase

A valid receipt or order confirmation is required for all warranty claims.

International Coverage

This warranty is valid worldwide and covers all shipping costs for warranty repairs.

Replacement Products

Replacement products carry the remainder of the original warranty period or 90 days, whichever is longer.

Need to Make a Warranty Claim?

Our support team is ready to help you